Professional Speaking Topics

Getting Out of Our Own Way: Assumptions, Ego & Miscommunication in the Resuscitation Room

Focuses on improving communication and feedback during life-saving situations. This talk emphasizes the importance of setting aside personal egos for the patient’s benefit, fostering an environment where constructive feedback is embraced, and building a safe space for team collaboration.

​

• Distinguish between criticism and coaching in CPR feedback.

• Assess the relevance and necessity of your words in critical moments.

• Enhance team dynamics through safe, constructive communication.

• Explore how to avoid team corrosion by avoiding assumptions through the power of debriefing

​

​​

Embracing Discomfort: How Challenging Situations Drive Personal and Professional Growth

This conversation highlights the transformative power of stepping out of comfort zones. It encourages identifying small changes that lead to bigger impacts and stresses the importance of shared experiences and supportive leadership. Recognize the need for change without feeling all the pressure.

​​

• Foster a supportive environment for transforming discomfort into growth.

• How to get collaborative brainstorming from your team so you don’t have to do it all alone.

• How to build rapport with your team by using Carol’s recipe: Leadership Layered Cake for effective leadership strategies.

​

​​

Lighting the Way: Bringing Ease in Unfamiliar Places for the Patient

This talk focuses on enhancing patient care through effective communication. Carol will guide you in empowering patients with information, balancing the right amount of detail and language, and involving them in their own treatment plans to foster a sense of control.

​

• Understand the patient's perspective and prioritize clarity and transparency.

• Are you using layman’s terms to convey medical information effectively?

• Equip patients with educational materials for better care management.

• Recognize the power of nonverbal communication.

​

 

​Turning Chaos into Clarity: The Power of Communications in Emergency Healthcare

Carol explores the integral role of effective communication in crisis situations. This talk examines how different communication styles, both verbal and non-verbal, can significantly enhance teamwork and decision-making in stressful environments.

​

• Explore communications in all aspects of healthcare.

• Learn to balance big ideas with practical details in high-pressure scenarios.

• Understand learning & communication styles to best deliver a message that will be heard as you intended.

​

​

C.O.M.M.U.N.I.C.A.T.I.O.N.S. Unveiled: A Framework for Effective Patient Care and Team Retention

Carol unveils the foundational elements of effective communication within healthcare settings, using insights from her book. This talk will provide an overview of essential communication strategies, from body language to leadership debriefings, all designed to enhance patient experiences and strengthen resilience in your team.

​

• Understand the foundation for effective EMS handovers.

• Discuss the significance of leadership debriefings and department flow.

• Enhance communication skills to improve both patient care and staff retention.

• Receive insights from 14 comprehensive chapters focused on real-world application.

• Explore the simple, practical solutions that yield big results

 

​​​

Compassionate Resuscitation: Increasing Retention and Boosting Team Engagement

Carol addresses the critical role of debriefing in enhancing compassionate care and team unity. Through compelling statistics and studies on healthcare worker trauma, this talk highlights the vital need for debriefs to prevent self-doubt, foster resilience, and maintain engaged, healthy staff.

​

• How to give the best of us, not have it taken from us.

• Emphasize debriefing as part of holistic patient care.

• Show how debriefs support, validate, and can uncover successes.

• Build resilience and retention by normalizing open communication and debriefs.

• Highlight the low debriefing rates in Canadian ED & psychological effects of inadequate debriefing, including PTSD.